Trustworthy SAP C-OCM-2503 Source, C-OCM-2503 Valid Real Test
Trustworthy SAP C-OCM-2503 Source, C-OCM-2503 Valid Real Test
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SAP Certified Associate - Organizational Change Management Sample Questions (Q47-Q52):
NEW QUESTION # 47
What are typical aspects that can keep the change agents motivated to engage in the change network of a cloud project? Note: There are 3 correct answers to this question.
- A. Prospect of a skill development regarding project management
- B. Chance to look behind the scenes of a business transformation
- C. Possibility to foster their own visibility within the organization
- D. Opportunity to influence the design of the new business processes
- E. Occasion to exchange with peers from different units
Answer: B,C,E
Explanation:
Change agents in SAP OCM are key employees who support adoption within their units, and motivation is critical to their effectiveness in a cloud project's change network. Option A is correct because fostering visibility-e.g., being recognized by leadership during a townhall-boosts their professional profile, making their role rewarding. Imagine an agent praised for rallying their team; this public acknowledgment drives engagement. Option B is correct as peer exchange across units (e.g., in network meetings) offers collaboration and learning-e.g., a sales agent sharing tips with a finance agent-building a sense of community and value.
Option E is correct because looking behind the scenes of a transformation (e.g., understanding why cloud standardization was chosen) satisfies curiosity and gives agents a privileged perspective, enhancing their investment in the project.
Option C is incorrect-designing business processes is typically a task for process owners or consultants during fit-to-standard workshops (Explore phase), not change agents, who focus on communication and support, not process creation. Option D is also incorrect; while skill development (e.g., project management) might occur incidentally, it's not a primary motivator or structured outcome for agents, who are selected for influence, not training. SAP OCM emphasizes intrinsic and social motivators like visibility, connection, and insight to sustain agent enthusiasm, aligning with their role as grassroots advocates.
"Motivate change agents with opportunities for visibility, peer exchange, and insight into the transformation to maintain their active engagement in the change network" (SAP Activate Methodology, Change Network Motivation Strategies).
NEW QUESTION # 48
How is SAP's organizational change management framework connected with the SAP Activate methodology?
Note: There are 2 correct answers to this question.
- A. Each change management dimension is assigned to a specific SAP Activate phase
- B. The start of each change management activity is assigned to one specific SAP Activate phase
- C. Some change management activities are executed in more than one SAP Activate phase
- D. The SAP Activate phases build the dimensions of the organizational change management framework
Answer: B,C
Explanation:
SAP's OCM framework integrates with SAP Activate to align people efforts with project stages. Option A is correct because activities are phase-specific-e.g., stakeholder analysis starts in Prepare, training in Realize- ensuring timing matches project needs, like assessing readiness before design. Option C is correct as some activities span phases-e.g., communication begins in Prepare (awareness) and continues through Run (adoption updates), adapting to evolving contexts like new releases.
Option B is incorrect-OCM dimensions (e.g., strategy, leadership) are overarching, not phase-bound; they apply across the lifecycle. Option D is incorrect-Activate phases (Discover, Prepare, etc.) structure the project, not the OCM framework's dimensions. SAP OCM syncs with Activate's rhythm.
"The OCM framework connects to SAP Activate by assigning activity starts to specific phases and allowing some activities to span multiple phases for continuous impact" (SAP OCM Framework, Activate Integration).
NEW QUESTION # 49
What are the core elements of SAP's integrated enablement approach? Note: There are 2 correct answers to this question.
- A. Enablement advisory, covering the enablement best practices, coaching, and evaluation
- B. Enablement infrastructure, covering the enablement administration, systems, and support
- C. Enablement execution, covering enablement project management, content development, and delivery
- D. Enablement planning, covering the enablement strategy, and the learning needs analysis for theproject team and users
Answer: C,D
Explanation:
SAP's integrated enablement approach in OCM prepares users for cloud adoption. Option A is correct because enablement execution includes project management (coordinating efforts), content development (creating materials), and delivery (training sessions), forming the operational core. Option D is correct as enablement planning-strategy (defining approach) and learning needs analysis (identifying gaps for project team/users)-sets the foundation for execution.
Option B is incorrect; advisory (best practices, coaching) supports but isn't a core element-it's external guidance. Option C is incorrect; infrastructure (administration, systems) is logistical, not a defining component. SAP OCM focuses on planning and execution as the heart of enablement.
"SAP's enablement approach comprises planning (strategy and needs analysis) and execution (management, content, delivery) to drive user readiness" (SAP Activate, Integrated Enablement Framework).
NEW QUESTION # 50
In the SAP Activate Prepare phase, the cloud project is set up and officially launched. Which change management activities are usually started in this phase? Note: There are 3 correct answers to this question.
- A. Identify the key stakeholders and conduct a stakeholder analysis
- B. Develop an initial change plan for the cloud project
- C. Facilitate the role mapping process
- D. Conduct a detailed change impact analysis
- E. Develop and align the change network strategy
Answer: A,B,E
Explanation:
The SAP Activate Prepare phase is the foundational stage where the project is initiated, and change management begins laying the groundwork for success. Option A is correct because developing an initial change plan establishes the roadmap for OCM activities, outlining scope, timelines, and key interventions aligned with the project plan. This plan is high-level at this stage, focusing on setting direction rather than granular details, which come later. Option B is correct as identifying key stakeholders and conducting a stakeholder analysis is a critical early step to understand who will be impacted, their influence, and their attitudes (e.g., supporters or opponents). This analysis informs subsequent engagement strategies. Option D is correct because developing and aligning the change network strategy involves planning how change agents will support the project, ensuring early buy-in from influential individuals across the organization.
Option C is incorrect because a detailed change impact analysis (CIA) typically occurs in the Explore phase, where process gaps are identified during fit-to-standard workshops. In Prepare, only a high-level CIA might begin, but the question specifies "detailed," which doesn't align here. Option E is incorrect as role mapping (assigning SAP roles to users) is a technical and enablement activity that happens later, often in the Realize phase, not Prepare. The Prepare phase focuses on readiness and planning, not execution-level tasks like role mapping. In SAP OCM, these activities ensure a proactive start, aligning people-related efforts with the project's kickoff.
"In the Prepare phase, change management initiates activities such as developing an initial change plan, conducting stakeholder analysis, and defining the change network strategy to establish a solid foundation for the project" (SAP Activate Methodology, Change Management Workstream, Prepare Phase).
NEW QUESTION # 51
How would you assign the responsibilities for organizational change management in a cloud project? Note:
There are 2 correct answers to this question.
- A. In small projects, the project manager can take over the change management responsibility.
- B. In large projects, the change management responsibility is usually assigned to a designated change manager or a change management team.
- C. Independently from the project size, the change management responsibility is assigned to the project sponsor.
- D. In mid-size projects, the change management responsibility should be assigned to the business leaders of the impacted units.
Answer: A,B
Explanation:
Responsibility assignment in SAP OCM depends on project scale. Option A is correct because large projects require specialized expertise, so a dedicated change manager or team is typical to handle complexity. Option C is correct as small projects often lack resources for a separate change manager, so the project manager assumes this role. Option B is incorrect-business leaders may support change but are not typically responsible for managing it, as this requires specific OCM skills. Option D is incorrect; the project sponsor provides oversight and support, not direct responsibility for execution, regardless of size.
Extract from SAP OCM Concepts: SAP Activate recommends tailoring OCM roles to project size, with dedicated resources for large implementations and consolidated roles for smaller ones(SAP OCM Framework).
NEW QUESTION # 52
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